Who We Are

HyperEvolvra operates from Thailand, providing website content creation and management services to businesses worldwide. Our registered address is 1/217 คานหาม ิ Uthai District, Phra Nakhon Si Ayutthaya 13210, Thailand. You can reach us at info@hyperevolvra.com or +6633002311.

We're subject to Thailand's Personal Data Protection Act (PDPA), which came into full effect in 2022. This law gives you specific rights over your personal information, and we take those responsibilities seriously.

Information We Collect

When you contact us or become a client, we collect information that helps us do our job. Here's what that typically includes:

We don't collect information we don't need. If we ask for something, it's because it helps us serve you better.

How We Use Your Information

Your data serves specific purposes. We use it to deliver the services you've hired us for, communicate about projects, process payments, and improve our work. That's about it.

More specifically, we use your information to create and manage website content, coordinate with you about project details, send invoices and receipts, provide customer support, and occasionally share updates about our services if you've agreed to receive them.

We don't sell your information to third parties. We don't use it for purposes you haven't agreed to. And we don't share it beyond what's necessary to complete your project.

Data Storage and Security

We store your information on secure servers and use industry-standard encryption. Our team accesses your data only when needed for project work, and we maintain strict internal protocols about who can view what.

We keep your data for as long as we're working together, plus a reasonable period afterward for legal and business purposes. Client files are typically retained for three years after project completion, though you can request earlier deletion.

While we implement strong security measures, no online system is completely invulnerable. We do our best to protect your information, but we can't guarantee absolute security. That's just the honest truth about operating online.

Sharing Your Information

We share your data only when absolutely necessary. Here are the situations where that happens:

All third parties we work with are contractually obligated to protect your information and use it only for the purposes we've specified. We don't just hand over data to anyone who asks.

Your Rights Under Thai Law

Thailand's PDPA gives you specific rights over your personal information. These aren't just theoretical—you can actually exercise them.

To exercise any of these rights, email us at info@hyperevolvra.com with your request. We'll verify your identity and respond within the timeframe required by law. There's no charge for most requests, unless they're excessive or repetitive.

International Data Transfers

While we're based in Thailand, we sometimes work with service providers in other countries. This might mean your data is processed or stored outside Thailand.

When this happens, we make sure appropriate safeguards are in place. This includes contractual protections and ensuring that the receiving country has adequate data protection laws. We're careful about who we work with and where data goes.

If you have concerns about international transfers, let us know. We can often find alternative arrangements or provide more details about specific safeguards.

Cookies and Tracking

Our website uses cookies—small files stored on your device that help the site function properly. We use them for essential functions like keeping you logged in, remembering your preferences, and understanding how people use our site.

We use analytics tools to see which pages get visited and how people navigate our site. This helps us improve the experience. These tools collect anonymized data—we're not tracking you personally or building profiles.

You can disable cookies in your browser settings, though some parts of our website might not work as smoothly. Most modern browsers give you control over cookie preferences.

Data Retention Periods

We don't keep your information forever. Here's how long we typically retain different types of data:

Active project files are kept throughout our working relationship. After a project ends, we retain files for three years in case you need revisions or have questions. This also helps us if there are any disputes or legal requirements.

Financial records are kept for seven years to comply with Thai tax laws. Communication records are typically deleted after three years unless they're part of an ongoing project or legal matter.

If you request deletion of your data, we'll remove it from active systems within 30 days. Some information might remain in backup systems for up to 90 days, then it's permanently deleted.

Children's Privacy

Our services are designed for businesses, not children. We don't knowingly collect information from anyone under 18. If we discover we've inadvertently collected such data, we'll delete it immediately.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us right away.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active clients by email.

The "Last Updated" date at the top shows when we last revised this policy. We recommend checking back periodically if you want to stay informed about how we protect your information.

Continued use of our services after changes take effect means you accept the updated policy. If you disagree with changes, you can stop using our services or contact us to discuss concerns.

Filing Complaints

If you're unhappy with how we've handled your personal data, please contact us first. We want to resolve any concerns directly.

If you're not satisfied with our response, you have the right to file a complaint with Thailand's Personal Data Protection Committee. They're the supervisory authority for data protection matters in Thailand.

You can reach them through the Office of the Personal Data Protection Committee, Ministry of Digital Economy and Society, or visit their website for complaint procedures.